ClickSWITCH



Switching your account to Commerce National Bank is just a click away!

We know switching your accounts from one financial institution to another is time consuming and maybe even a little intimidating. Not at Commerce National Bank. We have made it easy for you with ClickSWITCH, our online switch tool that safely and securely does the work for you.

You can easily move recurring payments and direct deposits to your Commerce National Bank account - by allowing ClickSWITCH to do the work for you.

Get started today!

Visit a branch and a Personal Banker will assist you with the following steps.

If you already have an account with Commerce National Bank and would like to switch your recurring payments and direct deposits to Commerce National Bank, please contact a Personal Banker for assistance.

Note: Please leave your old account open for 30 days. Our switch service will automatically send a cancellation notice and change of account form to the previous institution; however it may take up to 30 days for all switches to be completed.

ClickSWITCH FAQs

What is the turnaround time for Social Security direct deposits to be moved over to Commerce National Bank with ClickSWITCH?

It typically takes anywhere from 2 weeks to 30 days. The amount of time varies and this is part of the process that ClickSWITCH cannot control.

What takes longer with ClickSWITCH, moving direct deposits or moving recurring bills?

It typically takes longer for direct deposits to be moved over to the new financial institution due to pay period cycles.

Can I switch my beneficiaries with ClickSWITCH as well?

No. ClickSWITCH is set up to help you switch your automatic payments and direct deposits. If you choose to designate beneficiaries for any new accounts, you will need to do this directly with Commerce National Bank.

How long is my ClickSWITCH track code valid?

The code is valid for 90 days. If you do not use the service within 90 days, a new code would need to be generated.

What is the time frame for my ClickSWITCH switches to take place?

The cutoff time is 3:00pm (CST) Monday through Friday. Any switches submitted after 3:00pm (CST) Monday through Friday will be completed the following business day. Once the biller or depositor receives the information, the timeframe depends on their process. It can take up to 60 days.

Can I get my ClickSWITCH password reset?

If you have forgotten your password, please contact a Personal Banker.

What should I do if my employer is not listed in the ClickSWITCH direct deposit database?

You will be asked for additional information to complete the switch. You should add as much information as you can and submit it to ClickSWITCH. ClickSWITCH will do the research and get the switch started. Alternatively, you can print the form and take it to your employer.

Is there any confirmation from companies that have received the ClickSWITCH request to change direct deposit or bills?

Some companies will provide this information, however some do not. ClickSWITCH does provide companies with the option to keep you updated on the progress.

If I forget my ClickSWITCH track code, why do I need a new one?

If your original code was never activated, and no password was set up, you can use the original code. However, if your code was activated and a password was setup, and you no longer remember the password, a new code must be generated.

Are there password requirements for ClickSWITCH?

Yes, if you hover over the password field, the requirements will be shown.

Will I receive notification that the biller received my ClickSWITCH information so that a payment is not made twice?

No, you will need to check ClickSWITCH to see if it has been completed. You should watch your accounts until payments and direct deposits are moved over to Commerce National Bank.

If anything I am changing with ClickSWITCH is rejected, how will I know?

You will be notified via email. For assistance, please contact a Personal Banker.

Why does ClickSWITCH give two weeks before previous accounts can be scheduled to be closed?

This allows time for recurring payments and/or direct deposits to be processed and for switches to be completed.



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